Terms and Conditions – Lane Success Coaching

Welcome to Lane Success Coaching. By using our website, scheduling a consultation, or engaging in our coaching services, you agree to the terms outlined below. Please read them carefully. If you do not agree with any part of these terms, we kindly ask that you refrain from using our site or services.

1. User Responsibilities

By accessing Lane Success Coaching’s services, you agree to:

Use the services responsibly and legally
Participate actively and honestly in coaching sessions
Understand that coaching is not a substitute for therapy, diagnosis, or medical treatment

Our coaching is intended for personal and professional development purposes only.

2. Intellectual Property

All content on the Lane Success Coaching website—including logos, text, videos, worksheets, and designs—is the intellectual property of Lane Success Coaching and is protected by copyright law. You may not copy, distribute, or reuse any content without prior written consent.

3. SMS & Email Communication

By providing your contact information, you agree to receive occasional text messages or emails for appointment reminders, client resources, or coaching updates.

3.1 Message Frequency & Consent

Message frequency may vary based on service engagement.
Standard message and data rates may apply.
Your consent to receive messages is not a condition of purchase.

3.2 How to Opt-Out

To stop receiving text messages, reply “STOP” at any time. You may also unsubscribe from emails by clicking the link provided in the footer of each message.

3.3 Support & Help

Text “HELP” at any time or email us at support@lanesuccesscoaching.com for assistance.

3.4 Mobile Number Changes

If you change or transfer your mobile number, please notify us to prevent unauthorized message delivery.

4. Scope of Service

Lane Success Coaching provides results-oriented coaching for individuals seeking personal or professional growth. Our services include:

Executive coaching
Performance assessments
Career transitions
Burnout and stress coaching
Work-life balance planning

We do not provide clinical counseling or mental health treatment. If we believe you require therapeutic support, we may refer you to a licensed professional.

5. Payments & Refund Policy

5.1 Payment Terms

Payment for coaching services is due at the time of booking or as otherwise agreed. We accept major credit cards via secure third-party platforms (e.g., Stripe, PayPal, Square).

5.2 Refunds

Due to the nature of our services, refunds are not guaranteed and will be considered on a case-by-case basis. Please reach out to discuss any concerns.

6. Coaching & Billing Policies (Effective November 1, 2025)

All 1:1 coaching sessions include optional brief check-ins or text support at no extra cost.
Extended parent/guardian consultations are $70 per 30 minutes, prorated.
We offer flexibility for schedule changes—no charge for cancellations made with notice.
No-shows or arrivals more than 10 minutes late will be charged a $50 fee.
We securely store a credit card on file for seamless same-day billing after each session.

These policies help us maintain a respectful, consistent, and fair coaching environment for all clients.

7. Service Limitations

We aim to provide impactful, science-based coaching; however, we do not guarantee specific outcomes. Personal growth is a collaborative process and requires active participation from the client.

8. Termination of Services

Both you and Lane Success Coaching reserve the right to terminate coaching services at any time. If terminated, any outstanding session fees will still apply.

9. Legal Jurisdiction

All services provided by Lane Success Coaching are governed by the laws of the State of Georgia, USA. Any disputes shall be handled within this jurisdiction.

10. Contact Information

If you have any questions or concerns regarding these Terms or our services, please reach out:
Email: coach@liezellane.com
Location: Based in Atlanta, GA – Coaching offered globally via Zoom
Last Updated: December 8, 2025